Menu
Here are some commonly asked questions we are asked, and the comprehensive answers to them. We welcome you to get in touch with us if you have a question you’d like answered that is not on this page yet.
To schedule your appointment, book online at www.massagemarcoisland.
We do not accommodate walk-ins. Same-day appointments may be available if you are added to our waitlist. Since our therapists are often fully booked, we strongly recommend scheduling in advance to secure your preferred time slot.
Yes, you will receive the full duration of your scheduled treatment time (60, 90, or 120 minutes). To ensure you get the most out of your session, please arrive 5-10 minutes early.
Currently, we do not offer couples massages. We focus on providing individual sessions to ensure personalized care and attention.
If you arrive late, your massage session will end at the originally scheduled time to avoid impacting other appointments. If you arrive more than 15 minutes late, your appointment may need to be rescheduled. For more details, please review our Cancellation Policy.
To cancel or reschedule your appointment, log into your account and make the necessary changes. For last-minute cancellations, please call or text us at 239-380-4250 as soon as possible. Cancellations made with less than 24 hours’ notice may incur a charge, as the time was reserved specifically for you. For further details, please review our our Cancellation Policy.
You will receive an email and text reminder 48 hours prior to your scheduled appointment. Please confirm your appointment by responding to the reminder. You can also manage your appointments through your online account.
Yes, we have an app available for download. After creating your online account you can download the app by selecting “Install App” from the bottom menu of your account. If you have any issues, please contact us for assistance.
Choosing the right massage treatment depends on your individual needs and goals. If you’re looking for relaxation and stress relief, Swedish Massage is an excellent choice. For relief from chronic pain or muscle tension, consider Deep Tissue or Therapeutic/Medical Massage. Athletes or those engaged in strenuous activities might benefit from Sports Massage, which focuses on enhancing performance and preventing injuries. If energy healing is your goal, Reiki or Reiki with Chakra Balancing provides a holistic approach to wellness.
Swedish Massage uses gentle to medium pressure with long strokes to promote relaxation and reduce stress. Deep Tissue applies firmer pressure to target deeper muscles, aiding in chronic pain and injury recovery. Choose Swedish for relaxation and Deep Tissue for pain relief and muscle tension.
Sports Massage benefits athletes by improving performance, preventing injuries, and aiding recovery. Therapeutic/Medical Massage targets specific conditions like chronic pain or injury recovery. Sports Massage focuses on fitness, while Therapeutic Massage addresses medical issues.
During your first session, you will complete intake forms if you haven’t done so beforehand. Your therapist will discuss your preferences, goals, and any specific concerns you may have. You will be shown to a private room where you can change to your comfort level, and your therapist will ensure you are comfortable and properly draped throughout the session. treatment depends on your individual needs and goals. If you’re looking for relaxation and stress relief, Swedish Massage is an excellent choice. For relief from chronic pain or muscle tension, consider Deep Tissue or Therapeutic/Medical Massage. Athletes or those engaged in strenuous activities might benefit from Sports Massage, which focuses on enhancing performance and preventing injuries. If energy healing is your goal, Reiki or Reiki with Chakra Balancing provides a holistic approach to wellness.
For the massage, undress to your comfort level, whether that means removing some or all of your clothing. It is recommended to keep your undergarments on. Draping will be used to maintain your modesty and ensure your comfort throughout the session.
Yes, you can request more or less pressure at any time. Your comfort is our priority, so please let your therapist know if you need any adjustments.
It’s entirely up to you. You can choose to relax in silence or chat with your therapist. If you have any needs or concerns, feel free to speak up.
If you need to use the restroom during your massage, just let your therapist know. They will provide you with a robe and ensure your privacy while you step out.
Yes, we sell gift certificates, which are available for purchase at the office. They make a great gift for any occasion!
We accept cash, credit cards, debit cards, Visa gift cards, HSA/FSA cards, and gift certificates. A credit or debit card is required to reserve an appointment, but you will only be charged after your session.
We do not bill insurance directly; however, we do accept HSA and FSA cards for payment. Be sure to check with your insurance provider to see if massage therapy is covered under your plan.
Tipping is appreciated but not required. The best way to show your appreciation is by referring friends and family to our practice.
Our cancellation policy requires at least 24 hours notice; late cancellations or missed appointments may incur a charge. Please arrive 5-10 minutes early for paperwork, avoid heavy meals before your session, and wear comfortable clothing. We expect respectful behavior and honesty about any health conditions to ensure a safe treatment. Clients arriving under the influence of drugs or alcohol will be asked to leave, and those with contagious conditions should contact us before their appointment. For full details on our policies, please visit our Policies Page.
Massage therapy involves manipulating the soft tissues of the body using hands, feet, knees, arms, or elbows to improve physical and mental well-being. It reduces muscle tension, alleviates pain, improves circulation, and enhances flexibility. Additionally, it promotes relaxation, reduces stress, supports immune function, and improves sleep, contributing to overall health and wellness.
If you have medical conditions or injuries, please inform your therapist before your session. Certain conditions, known as contraindications, may require adjustments or avoidance of massage. Absolute contraindications include acute injuries, infections, and severe osteoporosis, while relative contraindications include blood clots, recent surgeries, and uncontrolled hypertension. Your therapist will tailor the treatment to ensure safety and effectiveness based on your health status.
During your massage session, you will be draped with a sheet at all times. Only the area being worked on will be exposed to ensure your comfort and privacy.
In Florida, massage therapists must complete at least 500 hours of state-approved training, pass a national exam, and meet continuing education requirements. They are licensed through the Florida Department of Health.
After your massage, you might feel relaxed and refreshed, but mild soreness is common, especially with deep tissue work. This soreness occurs as your muscles adjust and release tension. Drink plenty of water and rest to help your body recover. If you have concerns, please contact us.
Use convenient online booking or give us a call at 239-380-4250 to schedule your appointment.
We accept all Square payments including Visa, Discover, American Express, and MasterCard. FSA/HSA Cards welcome.
Massage therapy is eligible for reimbursement through most Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA). Many plans allow you to use your FSA/HSA card for payment, though some may require a letter of medical necessity from your doctor. This can help reduce your out-of-pocket expenses for massage treatments. We hope this payment option makes your massage experience more accessible and affordable.
NOTE: We do not bill insurance directly but are happy to accept HSA and FSA payments.
